PopQuiz Managed Services Provides Cost Effective and Value-Driven Managed IT Solutions for Businesses in Philadelphia and the Greater Philadelphia area
Who We Are
PopQuiz Managed Services support provides responsive and value-driven Managed IT Support Services to Businesses Large and Small in the Philadelphia area as well as much of the tri-state area. Businesses in the region have relied on PopQuiz Managed Services Support to supply them with Reliable and Trusted Technology services through thick and thin. Our Team of experts will factor out the frustration from your Business IT.
With Managed IT Services from PopQuiz Managed Services -Your Business Will Gain:
- Proactive Network Monitoring
- Operating System Patch Management
- Managed Email
- Managed Cloud Services
- Enterprise Grade Managed Antivirus Service
- Operating System Patch Management
- Enterprise Grade Managed Firewall Service
- Website content filtration Periodic IT audit
- Managed User Access Control Policies
- Quarterly Reviews
- Unlimited Remote Support Services (available 12 hours daily)
- Managed Server Services, cloud or local
- Enterprise Mobility
- Management (EMM) Services Managed Wi-Fi Services
- Managed Help Desk Services
- Infrastructure management or Infrastructure as a service (IaaS)
- project management
- remote monitoring
- Managed VPN
- Remote User administration management
A Managed IT Service Program Tailored to Your Business
PopQuiz Managed Services is Determined to make sure each client GAINS as much value as they can from our service and support. Trust and Rely on our college educated tech team of US-Based Experts. Leave your technology frustrations with us, and we’ll help you finish your other roles as quickly and efficiently as possible.
While some managed Service providers try to sell you everything in their “technical stack” – we don’t. We enable our clients to run their IT in a way they feel comfortable with, as long as it works. Sometimes this can result in price savings on services that aren’t exactly needed.
Managed IT Support with PopQuiz Managed Services will resolve the following challenges:
- Large Service Hour Charges from IT Consultants
- Down time from employees with technical problems
- Employees won’t need to spend as much time on
- Technical functions
- Easy access to meet cyber security requirements
- No more hoping your IT Guy will actually pick up your call
- Increased efficiency and productivity
- Reduced downtime and data loss
- Improved security posture
- More predictable budgeting and spending
Small Businesses have These Key Issues with IT Service Providers, specifically regarding Managed IT Services and Network Management Services:
Over the years of Providing Managed IT Services and Network Support Services for a variety of different clients- we’ve heard several complaints about previous providers. In many instances, it’s not the fault of the service providers in question. Oftentimes, the client dissatisfaction is just due to the nature of One-Man Service Shops, or Two-Person Tech Support companies. Companies with this type of structure can’t deliver and scale an operationally mature service model unless-they have only several clients.
Two of the most common issues are pricing, and reliability:
It can be important to find a service provider that you can rely on, to build a relationship over time. Reason being – this service provider may need to perform additional services later. The lower price services will usually show to be less-than-reliable for long term needs. PopQuiz is Different.
Many clients have complained about pesky hourly fees. Such as the computer consultant who will try to spend that extra 15-30 minutes onsite, just to charge an extra fee. Independent Contractors may charge reasonable hourly rates in some cases. When they rely on service-hours to make a living, their goal is to bill as many as possible.
In the case of Independent IT Contractors- many of these technicians take as much work as they can possibly get. They may not have a specialized technical category of focus, they become a Jack-of-All-Tech-Trades Master of None. The result is- it may take significantly longer to fix the same type of issue a Specialized Technician would have fixed in 1 hour.
IT CONSULTANT
Managed IT Support with PopQuiz Managed Services will resolve the following challenges:
- They need consistent service hours. Since IT Departments have service requirement fluctuations, and your support needs may exceed service providers’ capabilities (for one-man shops) in certain cases. In other cases, your needs will be too low to guarantee their continued interest.
- If they are providing (or attempting to provide) IT Management Services, they won’t be able to effectively manage the workload. Managed Services requires a business of 6 full time employees for effective service delivery.
- Scheduling can be inadequate, or poor, creating a lack of reliability.
- The goals of the service provider and the client are conflicting in nature (the service provider needs more hours; the client wants to continuously reduce hours).
- Business clients may rely on non-technical staff to manage an IT contractor- these types of relationships fail for a variety of reasons.
- Lack of specialization: The Computer Guy doesn’t really focus that much on Windows server. Since he services so many customers, he provides general tech support across a variety of issues. He’s likely to be more of a Jack of All IT Trades, Master of none.
TRUSTED IT SUPPORT COMPANY
Managed Services Agreements which include Proactive Support don’t usually fail the same reasons:
- The service hours are not billed separately (no pesky hourly fees).
- Scheduling with an MSP is solid- because they have a staff.
- The Goal of the MSP and the Goals of the Client aligned. The MSP gets paid for running the system properly, and if it breaks down- the service is a responsibility of the MSP- no extra charge.
- Cyber Security concerns are integrated into the solution.
- Specialization: Since MSP businesses have multiple employees, it’s easier for an MSP business to send a support specialist who is more well-versed in issues like the Windows Server support service you really need. This will save you time, and it might even save you money (in billable hours a jack of all trades IT Tech would have otherwise charged you).
Is PopQuiz Managed Services The Best Service Provider for Your Managed IT Services?
With So many Tech Services and Managed IT service providers in the market offering managed IT Services, its hard to say that we are the best service provider for your IT Needs. We always strive to be a competitive, top tier service provider by offering a unique total value proposition across the board- and because of this, many businesses rely on our services.
Additionally, we are a local branch, associated with a larger, trusted, and nationally recognized IT Service and Cybersecurity Service Provider. Our Technical services follow industry-guidelines, and we will meet mandated compliance regulations (as needed). We strive to provide top-tier service by offering a unique total value proposition when all aspects are considered. Our partnerships with Microsoft and Google enable us to offer email support and Office Support Effectively.
When you evaluate cost, response time, reliability, knowledge across the board, efficiency, effectiveness- you will see that we are priced very competitively. Collectively, our tech team covers all areas where a small to medium sized business may rely on a partner for Cybersecurity Services.